Chile, Argentina, Behind the Experience, Peru Clark Kotula Chile, Argentina, Behind the Experience, Peru Clark Kotula

Awasi: Setting the Table for Reopening

What have the staff at Awasi been up to during the pandemic? Setting the table for a spectacular reopening.

Awasi: Setting the Table for Reopening

Everyone who works in the travel and hospitality industry has been in a constant state of flux since March 2020. We find ourselves faced with a situation we don’t have immediate control over, the desire to get back to work in delivering outstanding experiences to international travelers. Until the borders are open and flights resume again, all we have is time on our hands. How have the top properties in Latin America been using this time besides fine tuning “health and safety protocols” which is just a given at this point, for every player in worldwide tourism and hospitality, and frankly should have been a matter of major importance even before this global pandemic.

Tomas and Chris - Guides at Awasi Patagonia

Tomas and Chris - Guides at Awasi Patagonia

I wanted to share an inspiring story about some things that Awasi has been doing.

Awasi has made it a priority to retain all of their staff for as long as financially possible. No amount of beautiful hotel infrastructure is ever going to replace the talent and special energy brought by the hard working people behind the experience. You take away the people, you take away the soul of a property. So what do you do with such a large staff during such slow times? You take the opportunity to make them even better.

There is nothing more motivating than seeing and hearing an individual talking passionately about what they love to do. We seldom get a chance to really take a peek behind the scenes into professions that differ from our own. But running a top tier luxury hotel draws on so many diverse talents, and they all must come together perfectly, in order to deliver a seamless guest experience.

In that spirit, “Awasi Talks - For and By Us”, was created as an internal exercise to share knowledge between different sectors of staff and build company cohesion. The idea was simple enough, allow staff members from the three different geographic properties in the Atacama, Patagonia and Iguazu Falls - working in different sections of the hotel operation, to create and carry out a presentation for the whole company, via zoom. This was not mandatory, but put out there to staff if they wanted to share. The topics turned out to be fascinating, here are just a few of them that have already been completed:

  • “History of the Jesuit Missions” - by guide, Jimmy McCormick

  • “A Cup, A Story” - by sommelier, Dana Cordoba

  • “How to Make Churros” - by pastry chef, Valentina Marambio

  • “Electrical Installation” - by maintenance staff, Nicolas Arman

  • “How to Speak in Public” - by excursion manager, Paula Bertotto

  • “Excursions We Offer” - by excursion manager, Tomas Navarette

Nicolas Arman, maintenance at Awasi Iguazu, presenting on electrical installation.

Nicolas Arman, maintenance at Awasi Iguazu, presenting on electrical installation.

The Awasi Talks have been a fantastic way for employees of Awasi to get to know one another on a personal level, and for each to deeply understand the small part they play in the big picture. The Chef and Sommelier probably don’t think much about what the guests and the guides are doing out on excursions every day, but after learning how strenuous certain excursions may be, it could just make them think about throwing in a few extra energy bars or picking a wine warmer on the palate for the picnic supplies when they know Tomas is hiking to the Base of the Towers with his guests today - and likewise, Diego might be more on top of his time management when he knows that the Chef has prepared a special asado for the guests that will begin promptly at 7pm. This creates a cross pollination of awareness and appreciation for the team and the role everyone plays in it. How great is it that the head of maintenance offered to do a presentation on electrical installations?! Again, every single part of the hotel operation has to be seamless, and these Awasi talks have allowed for the staff to deeply understand and appreciate this fact.

Matias de Cristobal, Managing Director

Matias de Cristobal, Managing Director

These talks have been capped by leadership webinars for all staff by Matias de Cristobal, Managing Director of Awasi on “The Awasi Concept” - exposing all staff to the concept and methodology behind what Awasi does and how Awasi does hospitality and tourism differently. My favorite analogy that Matias uses to describe the Awasi Concept is a round table, sitting outside in a natural setting - on which the guest experience sits. The natural setting, i.e The Atacama, Patagonia and Iguazu Falls cannot be improved upon and were carefully selected as a place to set down that table. However, that table, which holds up the guest experience, is only supported by three legs. Those three legs are; 1) The Physical Hotel 2) The Excursions 3) The Gastronomy. If any one of those three legs is shorter or not as strong as the other ones, the table will wobble and not be solid. The Awasi Talks play right into this analogy, the role of every employee at Awasi is vital in keeping their leg of the table strong, so the guest experience is phenomenal.

The Awasi table is set, the legs are stronger than ever, and we look forward to inviting you to pull up a chair to it very soon.

Explore the Awasi Properties:

Awasi Commercial Website

Awasi Atacama Travel Trade Page

Awasi Patagonia Travel Trade Page

Awasi Iguazu Travel Trade Page

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Our Recommended Reading List for Latin America

Want to dive into a country beyond a guidebook? Pick up one of our favorite books and it will have you planning your next trip to Latin America. We have recommendations for Chile, Colombia, Panama, and beyond.

Our Recommended Reading List for Latin America


Want to dive into a country beyond a guidebook? Pick up one of these and it will have you planning your next trip to Latin America.


Chile:

Life and Death in the Andes: On the Trail of Bandits, Heroes and Revolutionaries by Kim Macquarrie consists of short stories along the spine of the Andes from Tierra del Fuego to Colombia.  The author’s ability to share so much knowledge and detail on cultural, historical, anthropological, geographical, environmental, aspects but in a way that leaves you not wanting to put the book down and as if you are along on a great adventure story.

The House of the Spirits by Isabel Allende – The saga of a family across four generations that also traces the turbulent history of an unnamed Latin American country (which pointed similarity to Chile.)

Poetry of Pablo Neruda – Chile’s Noble prize winning poet and later politician. Favorites include Twenty Love Poems and a Song of Despair, The Captain’s Verses , Odes to Common Things and The Book of Questions  

Colombia:

One River by Wade Davis is a rollicking adventure story that crisscrosses the Andes from Colombia down to Peru, that touches on so many topics it’s hard to summarize in a paragraph.  Tie together botany, ethnobotany, natural history, indigenous tribes, world history, culture  and conquest and you have a book that will leave your head spinning and ready to jump on your next flight to the Andes.

Love in the Time of Cholera by Gabriel Garcia Marquez – Young and passionate lovers, Fermina and Florentino are separated by social class and grow apart to live separate lives throughout decades. After 50 years of marriage Fermina’s husband finally dies falling out of a mango tree (trying to retrieve his pet parrot) and Florentino confesses his undying love to her once again at the funeral, claiming to maintain a pure heart over the years despite hundreds of affairs and trysts with other women. (also a film)

The General In His Labyrinth by Gabriel Garcia Marquez – Fictional recollection of the last days of Simon Bolivar as he faces death and cynically reflects on his life. Darker than his other books.

Ecuador:

Huaoroni woman of Ecuador.

Huaoroni woman of Ecuador.

Savages by Joe Kane takes readers deep and intimately into the Ecuadorian Amazon to tell the tale of the Huaorani Tribe and their fragile tightrope walk between defending their ancestral traditions and history against the onslaught of missionaries, oil companies and the government.  A fantastic book about Ecuador.
 
The Panama Hat Trail by Tom Miller.  Most people don’t realize that “Panama” Hats are actually made in Ecuador.  This book not only tells you this but uses the Panama Hat as a literary focus to tell the tale of Ecuador from a unique angle.


Nicaragua:

The Jaguar Smile: Salman Rushdie’s first nonfiction book about his travels in Nicaragua in 1986, in the midst of America’s behind-the-scenes war against the Sandinistas. Great story telling about the people, politics, land and poetry of Nicaragua from a perspective that isn’t told in the United States.


Panama:

The Path Between the Seas by David McCullough. Thorough by engrossing epic that traces the creation of the Panama Canal and packs a ton of historical detail that provides the traveler with context for understanding Panama today.

Folks from the Pacific Northwest probably know Stevens Pass, named for railroad engineer John Stevens. But did you know that he was also Chief Engineer on the Panama Canal project from 1905-1907? His experience was instrumental in rebuilding the Pan…

Folks from the Pacific Northwest probably know Stevens Pass, named for railroad engineer John Stevens. But did you know that he was also Chief Engineer on the Panama Canal project from 1905-1907? His experience was instrumental in rebuilding the Panama Railway to serve as a tool to aid the Canal construction and he also convinced Theodore Roosevelt to pursue a plan of locks & dams rather than a sea-level Canal like the French had proposed.

Peru:

Last Days of the Incas by Kim Macquarrie is the definitive historical narrative of the discovery and conquest of the Incan Empire by the Spanish.  This is the one book to read if you are going to Peru.

Turn Right at Machu Picchu by Mark Adams is a great adventure book about exploring the true “lost cities of the Incas” in modern times.  Part travelogue and part historical narrative, this book will get you excited about adventuring in the Incan heartland and introduce many characters still involved in the tourism landscape of Peru today.

Death in the Andes by Mario Vargas Llosa. Thriller, mystery & political allegory. Three male laborers go missing in the Andes and two Peruvian Army officers are sent to live among a remote village while they search for them. Weaves the modern terror of the Shining Path with ancient about monsters (pishtacos – a pale vampire) and black magic in the high Andes and the mistrust of people from different worlds.

Miscellaneous:  

A Neotropical Companion by John Kricher is the definitive handbook for anyone traveling to the tropical rainforests of Central or South America.  Any biologist or naturalist has this in their travel library and uses it until it falls apart apart and they are sent looking for a new one.

The Motorcycle Diaries – Ernesto Guevara’s Memoirs of nine months on the road in Latin America that shaped the future revolutionaries’ beliefs that the only way to correct institutionalized inequalities was to enable the poor to rise up in armed revolution.  

The War for Don Emmanuel’s Nether Parts by Louis De Berniers – Hilarious parody on magical realism and many of the themes common to Latin American literature. The first of a trilogy. Highly recommend all three if you enjoy the first one.

The Book of Embraces by Eduardo Galeano – Poems, short stories, illustrations and prose by the Uruguayan author – a mix of autobiography, political commentary and magical realism.


Did we omit a book that should be on this list? Leave a comment and let us know!

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Why Travel to Arequipa to stay at Cirqa?

Ignacio Masias seems to have a knack for knowing where and when to launch a new property in Peru. While most in the travel industry are familiar with the names and reputations of his properties, less are familiar with Arequipa as a destination or know why someone would want to travel there to stay at Cirqa.

Three Reasons to Travel to Arequipa to stay at Cirqa

Ignacio Masias

Ignacio Masias

Ignacio Masias seems to have a knack for knowing where and when to launch a new property in Peru.  The Inkaterra Villas in the Sacred Valley, Titilaka on Lake Titicaca, Hotel B in Barranco, Atemporal in Miraflores—all of the projects he has been involved with have not only pushed the envelope in luxury hospitality experiences in Peru, but they have fundamentally changed or re-invented the destinations where they are located.  

Now, Ignacio has done it again with the opening of Cirqa in Arequipa.  While most in the travel industry are familiar with the names and reputations of his properties, fewer are familiar with Arequipa as a destination or know why someone would want to travel there.   

During my ten years leading trips in Peru from 1997 to 2007, Arequipa was a mainstay of itineraries and hands-down my favorite city destination in Peru.  I believe it kind of “fell off the map” starting around 2006 when luxury hotel development really started to ramp up in the Cusco/Sacred Valley/Machu Picchu area and high end travelers and travel advisors began to just focus on those areas.  Arequipa has not lost any of its charm, but now the spotlight is back on it due to the opening of Cirqa. I want to share a few reasons why it is such a spectacular place to include in a Peru itinerary and how to do it. 

1. The Weather, Altitude and Size of the City

Arequipa sits at a very manageable altitude of 7,600 feet (2,300 meters) right at the convergence zone between the Atacama Desert and the high Andes. The city boasts 300 days of sunshine a year on average, low humidity, and average daytime temperatures in the low 70’s—in other words, it’s an absolutely splendid climate. For travelers who are worried about how the high altitude is going to affect them in Cusco (11,200 feet) or Lake Titicaca (12,500 feet), Arequipa makes a perfect acclimatization stop for a couple of nights before moving on to higher elevations. Also, if you like nice weather, consider that during the “high season” of tourism in Peru between June through August, Lima is cloaked in cold heavy fog those months while Arequipa is marvelous.

Arequipa is Peru’s second largest city, so flights from Lima (only 1hr20min flight time) are leaving almost every half an hour from sunup to sundown, so you can pretty much connect right to Arequipa on arrival in Lima easily, and then fly directly on to Cusco from Arequipa. Also, if you want the culture and vibrancy that a city offers, but are turned off by traffic and total mass humanity of Lima, Arequipa is only about a million people vs the nine million of Lima. It’s a very manageable size and a joy to explore on foot or by short car trips. Combine the weather, elevation, size, and all there is to do in Arequipa, and it makes a great alternative to Lima for the right travelers.

2. The Variety of Things to Do

Being Peru’s second largest city, Arequipa offers visitors a huge variety of experiences. It’s also easily escaped, if you like cities but need some outdoor time as well. There is fantastic whitewater rafting, mountain biking, hiking, and horseback riding right around the city outskirts.

Arequipa is extremely picturesque on many levels. The city is ringed by three huge volcanoes which can be seen from the city center (Misti, Chachani, and Pichu Pichu) which are snow-capped during certain times of the year.

Due to these volcanoes, the entire city is built using a blocks of bright white volcanic stone called “sillar” which are often painted bright colors that give it an almost Portugese flair of sophistication. The architecture in Arequipa is one-of-a-kind due to the use of this stone, and a joy to lay your eyes on. The most visited attraction in Arequipa is the Santa Catalina Monastery which is a sprawling historical complex right in the city center—a wonderful meditative experience is to just wander through this complex as you soak up the colors, textures, and serenity of this monastic oasis in the city center. For museums, Arequipa has a total jewel in the “Museum of Andean Sanctuaries.” This museum houses “Juanita the Ice Maiden;” the mummy of a young girl who was sacrificed during an Incan ritual on nearby Mount Ampato sometime between 1450-1480. She was discovered by mountain climbers in 1995. The high dry air kept her perfectly preserved—even her braided hair and the contents of her stomach were perfectly preserved. (In fact, most confirmed research that has been done on Incan ceremonial customs stems from Juanita.) The museum provides an incredible background in understanding the Incas connection with the earth.

There are lively markets to explore and to see the bounty of ingredients produced in Peru, and fantastic dining experiences throughout the city including the private restaurant at Cirqa. Culturally, Arequipa is the Peruvian center for art and literature and was the home of Peru’s most famous author and activist, Mario Vargas Llosa, who won a Nobel prize for literature. His home has been converted into a splendid interactive museum—well worth a visit.

Sitting in the lively Plaza de Armas at sunset, listening to children's laughter as they play tag between the towering date palms, watching the colors reflecting off the white sillar stone of the Cathedral, the perfect temperature enveloping you with a backdrop of Andean volcanoes…is simply an unforgettable experience. Simply put, a couple of days in Arequipa will leave you not wanting to leave. It’s the most pleasant atmosphere of a city in Peru, hands down.

3. Overland Trips from Arequipa

Cirqa was conceived as the sister property of Titilaka, Ignacio’s other incredible property on Lake Titicaca. The properties are in sync and if combining them on the same trip, you can check in at one and check out at the other. The full day overland journey between Arequipa and Lake Titicaca is wonderful and well off the beaten path. The route takes you right through the middle of the close to one-million-acre “Salinas and Aguada Blanca National Reserve.” This reserve consists of large altiplano grasslands and massive volcanoes, the grasslands are brimming with massive herds of llama, alpaca, vicuna, and guanaco—all the species of Andean camelids. There also exist tranquil lagoons and wetlands, full of Andean flamingo and crested ducks. Many small indigenous communities are located along this route, whose inhabitants make a traditional living from the herding of Andean camelid species for wool and meat. It’s a rare corner of Peru that most visitors don’t get to see, undisturbed by the mass tourism of the Cusco and Machu Picchu areas.

Arequipa is also the gateway to the Colca Canyon, one of the deepest river canyons in the world at 10,730 feet deep. It’s pre-Incan and pre-Colombian inhabitants, the Collagua and Cabana, have carved out a mesmerizing mosaic of terraces throughout the valley which still sustain them. A visit to the Colca Canyon usually consists of visiting the cute colonial towns, visits with the indigenous communities, soaking in natural hot springs, hikes along the canyon rim, and a visit to “Cruz del Condor”—arguably the best place in South America to witness the majestic Andean Condor soar. The Andean Condor population has been well protected for many years and nest in the canyon walls. They begin soaring on their massive wingspans, which can reach up to 10 feet, mid-morning when the thermals build in the increasing warmth of the sun. The Colca Canyon can be visited to or from Arequipa for a couple of nights, or can be a stopover on the overland route to Lake Titicaca and Titilaka Lodge.

Cirqa offers various rate plan options from simple bed and breakfast rates where excursions and activities can be booked on site at additional cost, or fully inclusive rates which include airport transfers, two half-day or one full-day privately guided excursions, and the discovery transfer to Lake Titicaca.

Explore more about Cirqa at www.cirqa.pe or on our travel trade reference page of this website.

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Inkaterra's Jungle Lodges - What's the difference between Reserva Amazonica and Hacienda Concepcion??

All three lodges are located in the Southern Peruvian Amazon region of Madre de Dios, and sit along the river of the same name. These lodges are most often visited as a first stop after arriving in Lima, and before going to Cusco, or visited after spending time in the Cusco area, and before returning to Lima. But there are some key differences that set them apart.

Inkaterra's Jungle Lodges

What's the difference between Reserva Amazonica and Hacienda Concepcion? 

 

Inkaterra operates two very similar jungle lodges in the SouthEastern Peruvian Amazon, and people often ask what are the major differences between them.  

The two main lodges are:

  • Inkaterra Reserva Amazonica

  • Inkaterra Hacienda Concepcion

*Inkaterra also operates the Guides Field Station, which I will not be covering in this article but more information can be found via this LINK.

 LOCATION AND ACCESS

Canoes used for river transportation, here tied up at Hacienda Concepcion during sunrise

Canoes used for river transportation, here tied up at Hacienda Concepcion during sunrise

All three lodges are located in the Southern Peruvian Amazon region of Madre de Dios, and sit along the river of the same name.  Guests going to any of the lodges fly into Puerto Maldonado airport (PEM) which receives multiple daily direct flights from Lima (90 minutes) and Cusco (40 minutes).   So these lodges are most often visited as a first stop after arriving in Lima, and before going to Cusco, or visited after spending time in the Cusco area, and before returning to Lima.

Once guests land at Puerto Maldonado, they will be met by staff of the respective lodge they are going to and driven about 15 minutes through Puerto Maldonado to the river pier.  Here guests will board specialized motorized dugout canoes for the ride downstream on the Madre de Dios River to their lodge.  

Inkaterra Hacienda Concepcion is the first lodge reached, on the right river bank, only about 25 minutes downstream of Puerto Maldonado.  Another 10 minutes downstream or 35 minute travel time total, on the opposite, left river bank, is Inkaterra Reserva Amazonica.  Then a further 10 minutes downstream from Inkaterra Reserva Amazonica (or 45 minutes total from Puerto Maldonado) on the same left river bank is Inkaterra Guides Field Station. Below is a map of the area noting the locations of both Inkaterra Hacienda Concepcion and Inkaterra Reserva Amazonica, and the various excursions in the area.

Screen Shot 2019-06-28 at 11.51.17 AM.jpg

PRICE POINT AND CLIENT PROFILE

Inkaterra Reserva Amazonica was the original and still is the flagship of the three lodges, it is the most expensive and the most comfortable of the three in terms of services offered and onsite amenities. 

Inkaterra Hacienda Concepcion is slightly less in cost than Reserva Amazonica, and varies somewhat in the services and amenities offered, but has unique attributes that might attract certain guests to stay there instead of Reserva Amazonica regardless of the lower price point. 

LODGE SETTINGS AND ACCOMMODATION CHARACTERISTICS

The beautiful main lodge at Inkaterra Reserva Amazonica

The beautiful main lodge at Inkaterra Reserva Amazonica

All lodges are built in traditional jungle style of wooden beams, thatched roofs, dark hardwood flooring and are screened in with ceiling fans, there is no air conditioning, you are not hermetically sealed away from the rainforest you have come to experience.  The lodges are all off the grid, so are powered by generators that run from 5am to 3pm and then from 5:30pm to 11pm to provide light and ventilation by ceiling fans. There is hot water in all the rooms run on a solar/gas system.

Inkaterra Hacienda Concepcion sits on the right riverbank and is a short, perhaps 5 minute walk back into the rainforest from the rivers edge. So it is not on the river.  It actually sits on a small cocha (Lake) and is surrounded by thick jungle, with gravel paths connecting the Casitas (rooms) with the main lodge area, as you walk you are surrounded by rainforest.  There is a lot of jungle noise here, you really feel enveloped by the rainforest at Hacienda Concepcion and a lot of people love this aspect of being “amongst it”.  The Cocha (lake) attracts a lot of wildlife, such as caiman you can see swimming around and squirrel monkeys in the trees.  The lodges’ location on the right bank is surrounded by the protected area of the Tambopata National Reserve, a huge tract of protected rainforest – so the immediate wildlife around this lodge is greater.  This can be a blessing or a curse, as here howler monkeys often are close by and can begin their ominous roar at 4am – an amazing experience for most but an annoyance for some.   There are only two options in accommodation at Hacienda Concepcion:  Five simple but comfortable rooms in the main lodge which are at an entry level price point, or 25 individual cabanas in the forest and along the lakes edge.  These casitas are all the same and there are no suites, or varying categories.   The main lodge is a two story beautiful and typical building, with the dining room and bar below and upstairs a spacious open lounge. A small spa with two massage rooms is under construction and should be ready by August 2019; meanwhile massage therapies are provided in room until completion.

Here you can take a video tour of the Casitas at Inkaterra Hacienda Concepcion.

A Superior Rio Cabana at night at Inkaterra Reserva Amazonica

A Superior Rio Cabana at night at Inkaterra Reserva Amazonica

Inkaterra Reserva Amazonica is a further 5 minutes down the river from Concepcion and sits on the opposite riverbank.  The lodge and some cabanas are riverfront, others front the jungle, and the grounds are more manicured, you are not deep in the jungle as you are at Inkaterra Hacienda Concepcion.  Green grass with landscaped trees dots the property and lovely tree stump paths connect the main lodge to the cabanas. The main lodge is a very grand structure, with high vaulted ceilings – downstairs for dining and the bar with cute little sitting areas, and up above a terrace with more private places to sit and read books or play games.  There is a great little boutique shop at Reserva Amazonica and the wonderful, totally renovated Ena Spa facing the river. So Inkaterra Reserva Amazonica has more of a “resort” feel to it compared the true “jungle lodge” feeling of Inkaterra Hacienda Concepcion.   Apart from prolific birdlife, and the occasional Agouti which ventures out from the forest edge, you may also see capuchin or squirrel monkeys right at the lodge treetops, but seldom howlers.

The major difference in accommodations here are that there are 4 different categories of “Cabanas” to choose from, with the Cabanas running in four parallel lines back from the riverbank.  There are 24 “Superior” Cabanas and 8 “Superior Rio” Cabanas, these Cabanas are exactly the same in size and layout, only that the Superior Rio Cabanas are right along the riverbank whereas the regular Superior Cabanas are set back a bit from the river in two parallel rows.  Set back against the jungles edge are two Suite categories; 1 Amazonica Suite and 2 Tambopata Suites which have private plunge pools. 

You can take a video tour of the property and the various room categories here:

 

EXCURSIONS

The excursions from each lodge overlap a lot, with slight variances from each.

In general, Inkaterra Reserva Amazonica offers al a carte excursions where guests choose what they want to do over their stay - subject to climate conditions, whereas at Inkaterra Hacienda Concepcion they offer fixed programs of 3d/2n up to 5d/4n.   So there is more flexibility at Inkaterra Reserva Amazonica but the programmed itineraries at Inkaterra Hacienda Concepcion are fantastic and fit in the highlights regardless. Canoeing up Gamitana Creek for Pirahna Fishing, excursions to Inkaterra Canopy Walkway and to Lake Sandoval are done from both properties.

Canoeing up Gamitana Creek for Piranha fishing, done from both properties

Canoeing up Gamitana Creek for Piranha fishing, done from both properties

One difference is that each lodge has its own trail network surrounding it, so generally the naturalist led walks will take place at the property in which you are staying.  Wildlife may be a bit better on the trail networks around Inkaterra Hacienda Concepcion but the variance in terrain is better at Reserva as they have dry forest, flooded forest, etc. Concepcion has their own Cocha (Lake) to explore by canoe and Reserva has a wetland walk on their property which isn’t available at Concepcion.   Inkaterra Hacienda Concepcion was at once a Cacao Plantation and a Brazil Nut Farm so those are activities onsite at Concepcion, but guests from Reserva Amazonica can also access them.

Overall wildlife spotting is going to be the same for each as it is often on the excursions away from the properties where the wildlife is seen the most.

You can access the excursion booklet for Reserva Amazonica HERE.

You can access the excursion booklet for Hacienda Concepcion HERE.

 SUMMARY

You can’t go wrong staying at either lodge for a fantastic Amazon experience.

 In summary, if price is an issue, Hacienda Concepcion has lower rate options.  If price is not an issue, then visitors may prefer Reserva Amazonica because it offers more amenities and room categories to choose from, in addition to the more manicured river view setting. Those that prefer Inkaterra Hacienda Concepcion do so for the “in the jungle” experience and the option of seeing more wildlife right on property as opposed to when out on excursions.  Reserva Amazonica might be better for those looking for some down time to chill out, whereas Concepcion might be better for more active travelers. The standard cabanas at each property are very comparable in size and comfort to each other, Reserva Amazonica offers upgraded suites and Concepcion offers a more basic room option from their cabanas.  Food service at both properties is comparable, with the presentation leaning slightly towards Reserva Amazonica. 

A drone’s eye view of Inkaterra Reserva Amazonica along the banks of the Madre de Dios River

A drone’s eye view of Inkaterra Reserva Amazonica along the banks of the Madre de Dios River

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What’s the Deal with Altitude Sickness in Peru, and How to Avoid It?

Want to know about altitude sickness in Peru from someone who spent 10 years guiding there? This blog shares my personal experience, advice on what to expect, and preventative measures you can take for yourself and your clients.

What’s the deal with altitude sickness in Peru,

and how to avoid it?

I spent the better part of ten years living in Cusco and guiding hundreds of visitor through the Andes. The people I guided came from all walks of life, were of all ages, and spanned every fitness level from “never been hiking and have two knee replacements” to “I run a marathon every other week.” So, I’ve personally experienced about all that can be experienced when it comes to travelers dealing with the challenges of altitude in Peru.   

Altitude issues in Peru is a major worry for most first time visitors, and “how will altitude affect my trip/affect my client’s trip” is the the most frequently asked question I receive. This blog shares my personal experience, advice on what to expect, and preventative measures you can take. But do note that this is not from a medical professional’s point of view, but from a practical sense as experienced during my years of guiding.  

ITMPPH Ruins 3.jpg

First, most people ask, “will I get altitude sickness?”. The straight answer to that is, “I don’t know, and neither will you, until you are there.”  I’ve had guests as young as 3 and as old as 83 on trips, age doesn’t seem to matter. I guided an ultra-marathon runner who was used to running up to 120 miles at a time, ate a perfect natural diet and he was utterly destroyed from arrival until departure with altitude sickness. On the other end, I’ve guided many “party dudes” who insisted on lighting up a cigarette and seeking out a beer the moment they disembarked at Cusco’s 12,000ft rarified altitude, and suffered no ill effects whatsoever. So really, altitude sickness is indiscriminate, and effects every single person differently.  You’ll never know how you fare until you get there.

But that doesn’t mean you should pour yourself a snifter of brandy, light up a cigar and leave it in the hands of the Pachamama.  There are certain things you can, and should do, prior to your trip, and during your trip, to “stack the deck” in your favor.  Let me elaborate on a few of them:

1)    Intelligent itinerary design. 

Just as people who climb Everest make their ascent slowly, and incrementally increase their altitude over time, a well-planned itinerary in Peru should do the same.  Start low and end high. The graphic below from Inkaterra is an excellent one which shows the major points of interest in Peru and their respective altitudes. Here are the main visitor sites in ascending order:

Altitude in Peru

Lima:  Sea Level

Amazon:  600ft (183 meters)

Machu Picchu:  6,627 feet (2020 meters)

Arequipa: 7,600 feet (2,315 meters)

Sacred Valley: 9,776 feet (2,980 meters)

Cusco: 11,152 ft (3,400 meters)

Lake Titicaca and Puno: 12,500 feet (3,810 meters)

Since most everyone coming to Peru will be visiting Cusco, the Sacred Valley and Machu Picchu – let me use that as an example.  To get to Machu Picchu (which people are always surprised to learn is actually quite low in elevation and in the subtropical cloud forest) you must fly from Lima at sea level to the airport in Cusco at 11,100 feet.  This is a huge jump in altitude in just a one hour flight.  It’s generally not the best to land and sleep in Cusco as a first stop.  It’s better to land in Cusco, and then get down to Machu Picchu at 6,600 feet by vehicle and train in one day.  Or arrive in Cusco and take the one hour drive into the Sacred Valley to spend your first few nights at 9,776ft which is much easier to acclimate at than at the height of Cusco.  It puts less strain on your body. For every thousand feet of increased altitude, the amount of oxygen in the air decreases exponentially, thus increasing the likelihood of experiencing altitude sickness. This is especially true after crossing 10,000ft elevation.  So head first to Machu Picchu or the Sacred Valley, then come back to enjoy Cusco once your body is better acclimated from the time spent at a lower elevation in the Sacred Valley and Machu Picchu. 

As another alternative, you could choose to make a stop in Arequipa or go to the Amazon basin as a first stop on your trip before tackling the higher elevations.  And if you plan to do Lake Titicaca, make sure you do this as a last stop on the trip as it is one of the highest places most visitors to Peru go and the one where people are more likely to have issues.   

2)    The First 24 Hours is Vital

I know people are excited to land and hit the ground running in this beautiful and exotic destination, but if you can, force yourself to build in a rest day without anything planned on the day you arrive at altitude. It’s the single best thing you can do for yourself and will set you up for a wonderful trip in the days ahead. When confronted with altitude, your body must work extremely hard to build up more white blood cells to carry more oxygen. So let your body do this and don’t put any additional strain on it than absolutely necessary.  Get to where you are going, and lay down to read a book, take a nap, watch some TV, or whatever, so long as you are moving your body as little as possible. 

The air at elevation is also quite dry and your body needs to be hydrated to build up the white blood cells.  Drink a TON of non-carbonated, non-alcoholic and non-caffeinated beverages in the first 24 hours and keep the intake up the whole time at altitude.  You’ve probably heard of drinking “Coca Tea” in Peru, and yes it is good.  I personally don’t think you are getting any therapeutic magic from the Coca leaves in acclimating, but it is a non-carbonated, non-alcoholic, and non-caffeinated herbal tea, so give it a try. Ultimately you are hydrating with it.  Also your body digests food a lot slower at altitude, so digestion takes away energy from your body that it needs to acclimate.  So eat small light meals that are easy to digest that first day and make sure to eat several hours before trying to sleep; a bowl of soup is perfect.   If you can force yourself to do nothing the first 24 hours, drinks tons of liquids and eat light – you are doing the best thing possible to set yourself up for success, not just initially but for the entire trip.  If you overexert yourself, drink alcohol and eat a huge meal – you are going to feel it, and it’s going to set you back in a major way on the road to acclimation. 

3)    Shall I consider taking altitude medication?

 I’m not a medical doctor, but in my ten years guiding visitors at altitude in Peru I had way more negative experiences with people who arrived taking these medications than positive ones. 

 There is a prescription medication called Acetazolamide (brand name Diamox) that has proven effective for many at altitude. But this medication was not made for altitude, it was made for treating glaucoma. Here is why I don’t like it from a guide’s perspective:  First, you need to start taking it a few days before you arrive at altitude and need to keep taking it.  So you never really know or learn how your body naturally responds to altitude.  Second, the medication is a diuretic, so it’s counter productive in one sense that you are trying to keep your body hydrated, but taking a medication that is making you urinate more frequently.   And third, the biggest drawback I saw with many people is that there are a lot of strange side effects that the medication can produce.  The main ones being tingling in the extremities, lightheadedness, and a weird metallic taste to carbonated beverages.  These uncomfortable side effects often make people hyper aware of their body and thus produce anxiety for them, and make it impossible to determine if these sensations are because of the altitude, or in reaction to the medication.

If you have been to altitude before and know that your body has a terrible time with acclimating, then that is the one scenario where I think trying Diamox is a good idea.  But for anyone else, building in time to acclimate naturally is the best course of action.

4)    What about oxygen supplements?

There are a few hotels that market that they have “oxygen enriched” rooms. This is great if you plan to stay in your hotel the entire time while in the Andes, but is counterproductive to allowing your body to acclimate naturally if you are sleeping in a room full of additional oxygen.

Every hotel in the Andes generally has oxygen bottles at the reception desk and most tour companies have oxygen bottles in their vehicles too.  These are used if someone is feeling very ill at altitude, are dizzy, can’t catch their breath or have a racing heart rate, often from overexertion on arrival.  The treatment is to provide oxygen therapy of 10-15 minute increments as a boost, not to keep the mask on for hours at a time. 

In summary, don’t worry about Altitude too much and certainly don’t let it put you off from coming to Peru.  Millions of people every year come and very few have major issues.  If you have the right itinerary planned, and take the precautions mentioned here, you are sure to have an amazing time.

Here below is a perfect itinerary in Peru, taking altitude into consideration, and staying at Inkaterra’s properties:

Day 1:  Arrive Lima and overnight

Day 2:  Fly from Lima to the Amazon in Puerto Maldonado to stay at Inkaterra Reserva Amazonica or Inkaterra Hacienda Concepcion.

Day 3:  Excursion in the Amazon

Day 4: Excursions in the Amazon

Day 5:  Fly to Cusco, drive to Ollantaytambo and take the train to Machu Picchu, staying at Inkaterra Machu Picchu Pueblo Hotel.

Day 6:  Spend the morning enjoying the free activities on the hotel grounds of Inkaterra Machu Picchu Pueblo Hotel (tea plantation, orchid garden, bird watching, the spectacled bear project, etc) then head up to Machu Picchu after lunch around 2pm.  There are far fewer people in the afternoon than in the morning, and the light is glorious.  Sunset is often more spectacular than Sunrise in my experience.  Spend a second night at the Inakterra Machu Picchu Pueblo Hotel.

Day 7:  Take a morning train from Machu Picchu to Ollantaytambo in the Sacred Valley.  Tour the Sacred Valley and overnight at Inkaterra Hacienda Urubamba.

Day 8:  Additional day exploring the Sacred Valley and staying at Inkaterra Hacienda Urubamba.

Day 9:  Drive to Cusco in the morning and explore Cusco and surroundings this afternoon.  Overnight at Inkaterra La Casona.

Day 10:  A full day exploring Cusco and a second night at Inkaterra La Casona.

Day 11:  Fly back to Lima and depart, or extend your trip at this point to visiting Lake Titicaca and staying at Titilaka.

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The Everyday Actions of Earth Day Heroes Across Latin America

Earth Day serves as a fantastic annual reminder to recycle more, plant a tree, and turn off the water when brushing one’s teeth. But what about the other 364 days of the year? We are lucky to partner with some of the boldest thought leaders and action takers in Latin America when it comes to protecting & bettering the planet.

The Everyday Actions of Earth Day Heroes Across Latin America

Every year, Earth Day serves as a fantastic annual reminder to recycle more, plant a tree and turn off the water when brushing one’s teeth. But what about the other 364 days of the year? When the crazy news cycle immediately pulls our attention in 10 million other directions, who is still prioritizing our planet’s wellbeing and keeping conservation & sustainability top of mind as daily guiding principles for operation?    

In many ways, the travel industry has taken up this mantle, being uniquely poised to expose people with the means to travel to our seemingly dim global reality of pollution, habitat destruction and climate change. But it also shines a strong light on practices that prioritize environmental conservation, sustainable operations and projects that preserve local culture while also providing employment in impoverished areas.  

We are lucky to partner with some of the boldest thought leaders and action takers in Latin America when it comes to protecting & bettering the planet. Changing people’s mindsets, taking real action against plastic and waste managements, creating protected wildlife corridors and creating jobs while preserving unique local culture. Here’s a roundup of some of the most impactful sustainability initiatives that your guests can experience at our hotels & lodges in Latin America:

1.)   Promoting Appropriate Luxury at Galapagos Safari Camp

 When Galapagos Safari Camp founders Stephanie Bonham-Carter and Michael Mesdag first climbed a tree and took in the mesmerizing view of the Santa Cruz highlands, they knew they wanted to create a low-impact hospitality experience connects guests with the fragile nature of the Galapagos Islands rather than another predictable hotel.  Their philosophy of “Appropriate Luxury” applies to every decision they make in operating the Galapagos Safari Camp, from relying on rainwater collection to growing their own food and utilizing solar power whenever possible. Questions like “Why don’t the safari tents have AC?” or “Why doesn’t your lodge have Jacuzzi tubs or televisions?” are an opportunity to engage potential guests in a dialogue about the environmental costs of importing the resources (diesel generators and fresh water) to provide these “expected luxuries.” And begs the question that, as visitors to this natural sanctuary, why do we feel entitled to certain amenities that the resident population has learned to adapt without?

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 “Consider for a moment that the animals on land have adapted to the lack of freshwater. Giant tortoises can go for months without a reliable source of water, sea lions depend on the fish they eat for their daily intake and Darwin’s finches wait until the wet season to mate.”

GSC invites guests to adjust their own vision and expectations of what “should” be available and considered luxury, setting aside notions of ordinary opulence in exchange for truly engaging with a different and unique environment.  Visit their website for a deeper dive into the concept of Appropriate Luxury.

2.)   Waging War Against Waste at Machu Picchu: Inkaterra Machu Picchu Pueblo Hotel

 What happens when an isolated archeological wonder without overland highway access attracts nearly 1.6 million visitors a year? A massive amount of waste is created and left behind, so much so that in 2016 the waste management crisis at Machu Picchu contributed to the Inca citadel being evaluated for UNESCO’s list of ‘World Heritage in Danger.’

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To manage the impact of trash left behind by visitors, Inkaterra & beverage manufacturer AJE group have partnered to launch an organic waste treatment plant in Machu Picchu Pueblo.  This will make the area the first in Latin America to manage 100 percent of its solid waste through pyrolysis, which decomposes the waste at high temperatures without oxygen. The plant has the capacity to process seven tons of waste per day to generate bio-coal, a natural fertilizer that will help with the reforestation of the Andean cloud forest and contribute to agricultural productivity in Machu Picchu.

This is in addition to other initiatives that the Inkaterra Association has already spearheaded in the region.  To address the plastic waste left by tourists, they already operate a compacting and recycling center that  processes a staggering average of 14 tons of plastic daily.  And to discourage local communities, hotels and restaurants from disposing their used cooking oil into the Vilcanota River, Inkaterra helped build a biodiesel production plant to process used oil. The plant produces 20 gallons of biodiesel daily from nearly 6,000 liters of used oil a month.

Inkaterra — with properties in the heart of the Machu Picchu cloud forest, deep in the Amazon rainforest, in the city of Cusco and in the Sacred Valley of the Incas — creates authentic travel experiences, while preserving biodiversity and local cultures in Peru.

 
3.)   Protecting Pumas Beyond the National Park: Awasi Patagonia

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Chile’s Torres del Paine National Park is considered the best place on the planet on see the elusive puma thanks to an abundance of juicy guanacos to feed on and protection from hunters within park boundaries since 1972. An estimated 50 cats currently live within the park and studies indicate that their numbers are on the rise.

But what happens to the big cats when they roam beyond the borders or TDP where they are not protected?  Close to 100 pumas are killed each year in Chilean Patagonia, mostly by sheep ranchers offering a bounty payout on puma skins.  And as the puma population grows, along with the annual number of visitors to Torres del Paine, these solitude-seeking predators are more likely to wander beyond their invisible safety net.

To counteract this issue, Awasi Patagonia and the Awasi Puma Foundation have created a 11,000 acre protected corridor adjacent to the park, turning a former sheep farming estancia into a private reserve. Native grasslands and shrubs have been allowed to regrow after years of overgrazing and the private status of the reserve keeps human visitors to a minimum, allowing free and safe reign to its rightful inhabitants: guanacos, pumas, condors and other species.  

While the Awasi Puma Foundation is relatively new, its impact is already measurable. Earlier this month, a guide at Awasi Patagonia spotted two rare Geoffroy’s Cats kittens on the private reserve, indicating that this seldom seen feline is thriving in the protected corridor adjacent to the park.  Guests of Awasi can join a biologist researcher and guide on a special puma tracking excursion in the private reserve.

4.)   Preserving Cultural Heritage: El Otro Lado & Bahia Portobelo Foundation

 Portobelo was once the busiest city in the New World and the point for all trade between Europe and of South America, including the inhuman trade of enslaved Africans.  A small group of slaves – the Cimarrones - won their freedom and established their own communities in and around Portobelo where they preserved and celebrated their African heritage.

With the creation of the Panama Railroad and Panama Canal, Portobelo’s usefulness as a trade port was eliminated. While economic opportunities flourished in Panama City and along the Canal Zone, the gap between the country’s rich and poor widened, aided by racism and little government support for infrastructure and education in remote areas. Along the Caribbean Coast, areas with indigenous or minority populations such as Portobelo were cut off from the prosperity of the other side of the country.  Panama today is one of great contrasts and an income inequality comparable to Brazil and South Africa.

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Founded in 1993 as the Portobelo Workshop, today’s Fundación Bahía de Portobleo, supported in part by El Otro Lado, works to improve the local quality of life by promoting socioeconomic projects within the community that also preserve & celebrate the community’s African identity.  Guests at El Otro Lado are invited to discover the soul of Portobelo’s Congo Culture through drumming lessons or cultural dance performances with local students at the Escuelita del Ritmo (Little School of Rhythm) or art and woodcarving workshops at the art studio. Today, the foundation supports over 100 local students with free classes in music, dance, art and educational support.  The facilities house five music rooms, a dance room, workshops, study halls, English and computer labs, a recording studio and a multi-use room for recitals, concerts and cinema. Much of the support comes through tourism, and the two hotels and restaurants fully run by the foundation, as well as El Otro Lado, account for the employment of over 100 local people.

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Latest News from the Properties - December 2018

Here is a roundup of the latest news and happenings from each of the properties, from faster boats and room improvements at Titilaka to the opening of a new spa at Hacienda Urubamba. In addition to updates from our existing properties, we also welcome UNESCO recognized El Otro Lado Private Retreat in Panama to the portfolio this year!

Latest News from the Properties

PERU

After a decade of innovation and setting the bar for exclusive & immersive luxury experiences on Lake Titicaca, Titilaka is in the midst of several renovation & expansion projects. These are being conducted in such a way as to not affect guests staying at the lodge and are set to conclude by mid 2019.

Chief among the improvements are:

Titilaka Corner Rooms

Titilaka Corner Rooms

  • Outdoor hot tub and new-state-of-art motors for faster boats will be available (completed in November 2018)

  • All rooms, common and social areas as well as terraces are being redecorated while corner rooms are revamped with additional amenities

  • New services are being implemented including complimentary access to airport VIP lounge for all guest, Wi-Fi in all the hotel's vehicles and boats and enhanced culinary experiences are being put in place.

Titilaka is also adjusting their rates next year, the first increase since 2014. For clients desiring the utmost in privacy and flexibility, this is a great thing as the Titilaka Experience can now be booked on an all-inclusive, private basis. The traditional Titilaka Experience will also remain available for guests who want to participate in set excursions on a shared basis.

Lastly, the team behind Titilaka has announced plans to expand, with new lodges planned for Arequipa (2019) and Cusco (TBD). You can view a full presentation on Titilaka’s upgrades & changes here.


Inkaterra’s Hacienda Urubamba, a Virtuoso Property, recently celebrated the opening of Mayu Spa (“River” in Quechua) in August. With a rustic chic design inspired by traditional Andean architecture, Mayu Spa is located on a low hill between I Hacienda Urubamba’s organic orchard and an enchanting pepper tree forest. Treatments are based in 100% natural products derived from native medicinal herbs; the new wellness center has a plunge pool, four private therapy rooms and a dry sauna and offers a variety of massages, therapies, reflexology and facials. For more details, check out their blog post on Mayu Spa.


Some say that you hear the best stories while sitting at the bar. Axel Romero at Hotel B, the cocktail wizard who was recently awarded the Best Peruvian Bartender 2018 at the Summum 2018 Awards, knows the value of a good bar yarn and uses these as inspiration behind his cocktails. For this experienced bartender, each drink is a chance to write an exquisite and stimulating story in which spirits, juices and spices are cast in the leading roles. He is passionate about his career: after previously working at Astrid & Gastón for several years, he is now at Hotel B where he is committed to making each one of his drinks an experience. Read more about Axel and other winners of the Summum Awards (like the James Beard awards for Peru) here.

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COLOMBIA

The team at Hacienda Bambusa has been busy in 2018, creating new activities & excursions and elevating the details of the 8 en suite bedrooms within the Hacienda. New photos are available via dropbox in the Hacienda Bambusa image library and the Activities Book can be easily shared with guests to help them select their desired excursions in advance. Choose the Best of Bambusa option for an all-inclusive experience and a great value for your guests.


COSTA RICA

To cope with increasing tourism in Manuel Antonio, Arenas Del Mar continues to pioneer new experiences for their guests to enjoy in the area. Coming soon are early morning visits to a private nature reserve with great wildlife viewing and mountain biking in the hills above Quepos.

Latitude 10 Resort in Santa Teresa closed for part of October & November to undergo renovations and has reopened looking better than ever! New king-size canopy beds in each suite, soft upgrades & in-room amenities, a completely revamped menu and on-site experiences (like complimentary on-site cooking classes and beachfront yoga) have completely elevated the Latitude 10 experience.

Kurà recently welcomed a new Spa Director (formerly of Hacienda Alta Gracia) and has completely revamped the menu at Spa Shà in addition to creating new breakfast, lunch and dinner menus. Ask about full board options for guests, available for booking on request.

Lapa Rios Lodge has added themed dinner nights to their menus - including BBQ, Dock to Dish Night (make your own ceviche) and “Comida Tipica” to showcase local foods enjoyed in Costa Rica. This gives guests staying 3 or 4 nights an excellent variety in meal choice and is also fun & interactive for families.

Lastly, the Cayuga Collection team has been hard at work opening Senda Monteverde, a new boutique lodge just a short walk from town and adjacent to a private Cloud Forest Nature Reserve. Senda officially opens on December 15 and to celebrate, is offering 10% when booked in conjunction with another Cayuga property. Details and restrictions are found via the link.


ECUADOR & GALAPAGOS

If you have any clients looking for a last minute "festive season" option, we just had some unforeseen prime date cancellations at Hacienda Zuleta in Ecuador.  Couldn't think of a more welcoming place to be than with the Galo-Plaza family over the holidays - hiking and horseback riding during the day and feasting on farm fresh cheese and wine by the fireplace in the evening.  You can either contact your DMC or email mariafernanda@haciendazuleta.com for updated availability over Christmas, New Years and into January.

If you are unfamiliar with Hacienda Zuleta, check out the video below for an overview on this gem of a property. If you would like a copy branded with your own logo as an intro, please send Clark your logo and he can provide it to you.


Mashpi Lodge has always maintained a great blog, but recent posts are particularly helpful for travel advisors from a sales perspective.

Seasonal Weather, Birds & Animals at Mashpi

What’s the Ride to Mashpi Lodge Like? (Good hour by hour breakdown of the journey from Quito to Mashpi)

Family Friendly Activities at Mashpi Lodge (Divided into younger children, older children and teens)


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Galapagos Safari Camp owner Stephanie Bonham-Carter recently wrote a great blog post about “Appropriate Luxury”, a concept we applaud and support across all of our properties that operate in remote and fragile environments. Creating a luxury guest experience that is equally respectful of the natural world is a balancing act, and there’s a good reason you won’t find imported fish or out of season produce on the menu or air conditioning in your tented suites.

Check out the full post here: Appropriate Luxury in the Galapagos - The Safari Camp Approach and share this with your clients.

Galapagos Safari Camp also recently become of the Traveller Made consortia in November.


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Do you have travelers staying at Casa Gangotena who like to get out and explore on their own?

Share these “Three Recommended Walks Through Quito’s Old Town” for suggestions on great self-guided walking tours to local markets, churches, down interesting side streets and to beautiful vista points. Quito’s Historic Center is best explored on foot and the staff at Casa Gangotena are always happy to suggest activities tailored to your client’s interests.


CHILE & ARGENTINA

Due to last minute cancellations, Awasi Atacama has space in January, which was previously 100% full.  Here are the available dates for Awasi Atacama in January 2019. 

6-10 January
10-15 January
14-17 January
18-23 January
25-28 January
28-31 January

Contact your DMC or info@awasi.cl to book. Additionally, Awasi Atacama welcomed new General Manager, Nicolás García to the lodge this month.

Need a moment of calm during the always busy month of December? Transport yourself into nature with this video from Awasi Iguazu.

Juan Pablo Culasso was born blind. He taught himself how to identify birds by listening to their song. He has become one of the world’s most respected bird experts; using just his ears, not his eyes. Listen to some of his recordings in Awasi Iguazú: 


NICARAGUA

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It was a hard year for Nicaragua & for Jicaro Island Lodge. After enjoying a hugely successful year in 2017, tourism in Nicaragua came to a standstill following political protests & violence that began in April of 2018. Jicaro Island was forced to suspend guest operations for a few months, though as many staff as possible remained employed throughout the temporary closure. Laying people off in a time of crisis only contributes to a desperate spiral and owner Karen Emmanuel used her personal resources to keep staff on the payroll through six months of closure.

With a quiet but emotional celebration on November 15, Jicaro Island Lodge officially reopened their doors to guests and Karen was there to share in the experience. In the video below, Karen shares her love for Nicaragua, especially the people who make Jicaro Lodge and the country so enchanting. Special reopening rates are available - contact your local DMC or reservations@jicarolodge.com.


PANAMA

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We’re thrilled to welcome El Otro Lado Private Retreat into our portfolio. Located across the bay from Portobelo (which just received UNESCO recognition for the significance of the local Congo Culture), this colorful hideaway is an ideal base for exploring the Caribbean reefs, beaches and rainforests of Portobelo National Park, learning the fascinating legends of the likes of Sir Francis Drake and the pirate Henry Morgan, and immersing oneself in the colors, rhythms and flavors of the Congo Culture. Cozy details in the rooms and public spaces and a new wellness program also make it a perfect retreat to relax & recharge.

New in 2019, El Otro Lado will offer all-inclusive rates (full board, excursions, on-site activities & wellness experiences) and we’ll be hosting an extensive webinar on all of the changes and updates soon. In the meantime, enjoy this short video highlighting the best of Portobelo & El Otro Lado.


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Panama is hot right now and Isla Palenque has been enjoying a fair amount of press. Check out the latest Town & Country issue for their guide on Where to Travel in 2019, featuring Panama and Isla Palenque.

Isla Palenque also recently announced their Dock to Dish program, making it the first hotel to Panama offer certifiably sustainable, community-sourced seafood through the award-winning program out of Montauk, NY. Learn more about the mission of Dock to Dish via the link to their website.

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Private Excursions at Titilaka

Titilaka offers guests the most immersive and authentic cultural experience possible at Lake Titicaca through their exceptional guides and partnerships with the local communities surrounding the lodge. But for guests desiring even more exclusivity and flexibility on their visit to Lake Titicaca, consider the Titilaka Private Experience.

Private Excursions at Titilaka

When Titilaka first opened in 2008, it immediately provided visitors to Lake Titicaca with a more authentic and immersive way to experience the second most visited site in Peru. Rather than joining the masses in Puno on contrived and cheaply operated boat trips to the Uros Islands, Titilaka's location gives guests direct exposure to the surrounding local communities and by proxy, keener insight into their culture and traditions which date back thousands of years. 

Titilaka Boathouse with all of the toys. Instructors are on hand to help guests learn the ropes of various craft.

Titilaka Boathouse with all of the toys. Instructors are on hand to help guests learn the ropes of various craft.

But Ignacio Masias, owner of Titilaka, and his team don't like to rest on their laurels. They are constantly inventing experiences that are unique, tasteful, have a positive impact on the local community and allow guests a high degree of personalization and flexibility.  A few years ago they debuted the Titilaka Boathouse, home to a fleet of kayaks, canoes, paddle boards and sunfish sailboats that guests can use to explore the lake at their leisure. More recently they worked with a few families on Taquile Island to develop an elevated lunch experience on the popular "Islands of Lake Titicaca" day tour that was a better complement to the dining guests experience at Titilaka.  And in 2018,  Titilaka debuted "private excursions", giving guests the ultimate ability to design their Lake Titicaca experience with their own private guide. 

Biking, lunch and views - just for two with the Titilaka Private Excursions option

Biking, lunch and views - just for two with the Titilaka Private Excursions option

The private Titilaka Experience includes a designated guide, vehicle or boat for a group of up to 6 travelers.   For questions or more information, please contact reservations@titilaka.pe or Enrique Petit at  enrique@aeco.pe .

Private weaving demonstration on Amantani Island. In contrast to nearby Taquile, where men do the weaving, women are head of the communities and handle to weaving on Amantani.

Private weaving demonstration on Amantani Island. In contrast to nearby Taquile, where men do the weaving, women are head of the communities and handle to weaving on Amantani.

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Summer Trips that Transform - Inkaterra Guides Field Station

Through opening the Inkaterra Guides Field Station to guests, Inkaterra has come full circle in their mantra of spreading “conservation through tourism”.  The educational aspect of staying at their other more well-known luxury properties around Peru is not just an enhancement; it is a fully integrated experience for those seeking out a transformational travel experience.

Immerse Yourself in Amazon of Southern Peru at Inkaterra Guides Field Station

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Many visitors are happily surprised, if not shocked, when they check into one of Inkaterra’s luxury properties in Peru like the Inkaterra Machu Picchu Pueblo Hotel to discover it contains the world’s largest collection of native orchid species (372) in the world and an Andean Spectacle Bear Rescue Project.  Or to learn that they are sleeping in one of Cusco’s most historic and meticulously restored XVIth century mansions, the same very place Simon Bolivar once called home, when arriving to Inkaterra La Casona

Most guests learn, only upon arrival, that their Inkaterra luxury hotel (usually chosen due to rave reviews, luxury hotel association affiliations and glossy travel literature or awards) is actually integral to the broader aims of the non-profit Inkaterra Association (ITA).  The Inkaterra Association is self-funded through ecotourism profits and is committed to scientific research as a basis for biodiversity conservation, education and the preservation of Peruvian culture and history.

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Guests staying at Inkaterra properties not only support ITA by funding this vital work through their hotel choice, but in turn, their experiences staying at these properties are enhanced by learning about the rich cultural and natural heritage that Peru contains, the threats facing its well-being, and the steps ITA is taking to confront them.  It’s the “ah-ha” moment where luxury travelers turn into eco-tourists and begin to seek out, on future travels, properties and experiences that are not just extremely well appointed, but are also educational, interactive and focused on giving back.

Understanding that today’s travelers, or those turned on to this style of travel from previous stays, are now, at the outset seeking out a more experiential style in their hotel choices, as opposed to solely tangible luxury amenities – Inkaterra has opened the doors of its Inkaterra Guides Field Station, deep in the Southern Peruvian Amazon, to guests.

Less refined in infrastructure and amenities than Inkaterra’s other two, well-heeled, neighboring Amazon Lodges, Hacienda Concepcion and Reserva Amazonica – The Inkaterra Guides Field Station was built and still functions as an educational and scientific field station for visiting scientists, volunteers and students.  And as the name implies, it is where Inkaterra’s own explorer guides are trained in managing ecological projects, gain knowledge of the different Peruvian ecosystems and in guiding skills to be applied in work at any of Inkaterra’s properties throughout Peru.

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Although still able to experience the popular tourist excursions provided by the other two Inkaterra Lodges in the area, such as the Inkaterra Canopy Walkway or the numerous trail networks – guests at the Inkaterra Guides Field Station get special behind the scenes access and the opportunity to participate in and learn of the ongoing projects at the field station such as the maintenance and creation of the bio-orchard of native edible plants, the “palmetum” which conserves a diverse sample of native palms, bird monitoring through techniques such as banding for codification of species and the monitoring and identification of fauna through a network of digital trap cameras around the property.

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Through recently opening the Inkaterra Guides Field Station to regular eco-concious guests in search of a hands-on experience, Inkaterra has come full circle in their mantra of spreading “conservation through tourism”.  The educational aspect of staying at their other more well-known luxury properties around Peru is not just an enhancement here, it is a fully integrated experience for those seeking out a transformational travel experience.
 

How to Book
Stays at the Inkaterra Guides Field Station can be booked via any travel agent, tour operator or directly via Inkaterra by emailing sales@inkaterra.com

Accommodation is provided in either 2 or 4 person cabanas or in one of two shared dormitory style pavilions.  All meals and choice of guided excursions with a bilingual explorer guide, as well as motorized dugout canoe transfers to and from Puerto Maldonado airport (PEM) are included in the rates.  (Other optional excursions are available at additional cost) Puerto Maldonado is serviced by numerous daily direct flights from both Lima and Cusco. 

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Location
The Tambopata National Reserve is one of the last easily accessible virgin tropical rainforests in the world. The Reserve, a 768,774 acre area, offers a wealth of biodiversity, as well as magnificent natural landscapes. Puerto Maldonado, known as the “Capital of Biodiversity,” is the largest city of the Tambopata region. Overlooking the confluence of the Tambopata and Madre de Dios Rivers, Puerto Maldonado is 1,312 feet above sea level, 404 miles from Cusco, and 9 miles upriver from the Inkaterra lodges.

 

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Luisella Garmendia of Inkaterra La Casona - The People Behind the Experience

Inkaterra La Casona has a reputation as one of the most bespoke and exclusive properties in all of Cusco. It can be hard to book for your clients due to its limited availability and sterling reputation, but it's so worth it when you can! We sat down with Luisella Garmendia, the General Manager, to learn a bit more about Inkaterra La Casona and what sets it apart.

 

Luisella Garmendia of Inkaterra La Casona

 - The People Behind the Experience -

Luisella Germandia, General Manager of Inkaterra La Casona in Cusco

For travel professionals that organize and sell high end travel to Peru, most have a love/hate relationship with Inkaterra La Casona.  They love when they are able to get availability in one of the 11 exclusive suites for their clients, it allows them to offer something so authentic and exclusive that sets their services apart from the masses.  But due to the small size and sterling reputation of the property amongst industry insiders, they hate that availability, more often than not, results in the dreaded waitlist game. 

We sat down with Luisella Garmendia, the General Manager, to learn a bit more about Inkaterra La Casona and what sets it apart in Cusco


First, what was your background prior to becoming GM of Inkaterra La Casona?

I worked many years for the Belmond chain of hotels, when they were still called Orient Express Hotels. I worked as receptionist and then in guest services at the Monasterio Hotel, which sits just across the Plazoleta Nazarenas from La Casona. Then I spent a few years in sales for the Belmond Miraflores Park Hotel in Lima. In 2008 I was offered a role in guest services for Inkaterra and took it, eventually assuming the role of GM at Inkaterra La Casona in 2010.

...only those with one of the 11 rooms keys get a chance to experience the history behind these doors.

...only those with one of the 11 rooms keys get a chance to experience the history behind these doors.

Considering that Belmond is one of the most internationally recognized luxury hotel brands, what was it that made you decide to go work for Inkaterra?

Correct, I'm extremely grateful for my time with Belmond and still have the utmost respect for the brand, their hotels and service standards. With that being said, first, I wanted to get back to Cusco, there is something magical about this city that never leaves you. Second, I had worked in hospitality long enough to know that what I loved doing, and what makes me happy, is interacting with guests. Inkaterra La Casona, having only 11 suites compared to the much larger hotels I had experience working in, was just a perfect fit for me. You can really get to know each and every guest on a personal level, and the setting is more intimate. I never think anymore in terms of check in and check out, but rather of welcoming them into my home for a few days and making sure they leave feeling like they were part of something special for the time they were with us. Third, I'm proudly Peruvian...and had watched this beautiful colonial building sit in a state of sad abandonment for many years before Inkaterra acquired it in 1999. Then over years and years, the most thoughtful and dedicated restoration process unfolded by Inkaterra. Although known for their hotels, Inkaterra is a true champion in sustainable development and in conserving the biodiversity and cultural heritage that Peru offers visitors. So being invited to be part of such a tremendous local vision, the pride that came along with being able to share that with visitors, and the simple fact of working in Cusco's most storied building every day was just something I would never pass up. Inkaterra La Casona is also the only Relais & Chateaux property in Cusco, a real distinction for travelers looking for someplace unique.

One of just two of the Plaza View Suites at Inkaterra La Casona

One of just two of the Plaza View Suites at Inkaterra La Casona

Speaking about the history of Inkaterra La Casona, in a nutshell, what makes it so unique in Cusco?  

Oh, wow...in a nutshell? Hahaha... This site during Inca times was the Warakos Academy, it was the training center for the most elite of the Incan army. The foundations of the current building here are original Inca walls from that period of time. Then after Francisco Pizzaro's conquest of the Inca Empire during the late 16th century, this was the first colonial building erected on top of Incan ruins after the siege of Cusco. The house was first home to Diego de Almagro, who was one of Pizarro's Captains during the Inca conquest and later become the first European discoverer of Chile. Next, La Casona was home to Captain Francisco Barrientos and Don Juan Alvarez de Maldonado who is credited with expanding the conquest into the Amazon. And then the most notable resident of the home was Simon Bolivar who lived here after leading the independence of Peru from Spain in 1825.

So, what about during your time as General Manager, who are some of the most memorable guests you have cared for?  

Well, Mick Jagger of the Rolling Stones has a special affinity for Peru and La Casona is his home when in Cusco. We have also had Bono from U2 and Antonio Banderas, to name just a few.

But probably my most memorable guests were in 2014 when the Dutch Royal Family - King Willem-Alexander, Queen Maxima, along with their children and grandchildren were our guests, they were such a lovely family to host.

ITLC Plaza View Suite (8).jpg

When you are not working, what do you do?

I'm always working. But, I have two precious little girls, so I'm enjoying time with them on days off....while still always attentive to what is happening at the property.

 

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